Help Center - Frequently Asked Questions

 

01Q:

What does KMKM do?

02Q:

Is this site safe?

03Q:

Why does the price of currency change all the time?

04Q:

When will you start my order?

05Q:

Why do you sometimes need to call me when I've placed an order?

06Q:

How can I track my order status?

07Q:

What happens if I entered a wrong character name or selected wrong server?

08Q:

How do you level my toon?

09Q:

Can I log in game when you power-level for me?

10Q:

Do you level 24 hours per day?

11Q:

What will happen if my account is suspended by you?

12Q:

What will you do if some one message me in game?

13Q:

Will you join any guild during power-level?

14Q:

What will you do with the gold and item on my character?

15Q:

Will you level my professions as well if I order power-level?

16Q:

How will you deliver my gold?

17Q:

How long do you need to send game gold?

18Q:

What are the possible reasons for gold delay?

19Q:

Can I order power-level and gold for the same character at the same time?

20Q:

Can you inform me when my order is finished?

21Q:

Is there any discount on your site?

22Q:

What forms of Payment do you accept?

23Q:

How do I verify my PayPal account?

24Q:

What is a pending e-check, and why do I need to wait for it to clear?

25Q:

How do I pay with my credit card without using PayPal?

26Q:

My PayPal mailbox can not receive email, how can I answer your email?

27Q:

How can I communicate with KMKM?

28Q:

What should I do if the Live-Help is not available?

29Q:

Live Help is on, but no one answer me, why?

30Q:

Don't see an answer to your question?